Shipping policy
Last Updated: August 29, 2026
This Shipping & Digital Delivery Policy explains how digital products purchased through nadviz.com are processed and delivered.
nadviz.com is operated by VIKTOR BEVERLEY LONDON LIMITED (“we,” “us,” or “our”).
1. Digital Products Only
All products currently offered on nadviz.com are digital products, primarily downloadable PDF files.
No physical goods are shipped or delivered by mail or courier. As a result, customers are not required to provide a physical shipping address for delivery of digital products, except where information may be required for billing, payment verification, or legal purposes.
2. Order Processing
Orders are processed after successful payment authorization.
In most cases, access to the purchased digital product is provided immediately after payment. In certain circumstances, including technical issues or payment verification, delivery may take up to 24 hours.
Orders that are pending, declined, cancelled, or otherwise not successfully paid may not be delivered until payment has been successfully completed.
3. Digital Delivery
Purchased digital products are delivered electronically.
Depending on the product and checkout process, customers may receive access through:
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A download link displayed after completing the purchase; and/or
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A download link or delivery instructions sent to the email address provided during checkout.
Customers are responsible for providing a valid and accessible email address when placing an order.
4. Shipping and Delivery Fees
Because our products are delivered digitally, no physical shipping or delivery fees apply unless otherwise clearly stated before checkout.
There are no courier, postage, or physical handling charges for downloadable products.
5. Delivery Problems
If you have successfully completed your payment but have not received access to your digital product within 24 hours, please first:
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Check your email inbox and spam/junk folders;
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Confirm that the email address provided during checkout was correct; and
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Check the order confirmation page for any available download link.
If you are still unable to access your purchase, please contact us at:
Email: contact@nadviz.com
Please include your order number and the email address used to place the order so that we can locate your purchase and assist you.
6. Download and Access Responsibility
Customers are responsible for ensuring that their device and software are capable of opening the purchased file format.
Unless otherwise stated on the applicable product page, our downloadable products are supplied in PDF format.
We recommend downloading and securely storing your purchased files after receiving access.
7. Incorrect or Failed Delivery
If a digital file is unavailable, corrupted, or different from the product purchased, please contact us at contact@nadviz.com.
We will review the issue and, where appropriate, provide a replacement file, restore access, or offer another remedy in accordance with our applicable policies and consumer protection obligations.
8. Refunds and Cancellations
Refunds, cancellations, and other remedies relating to digital purchases are governed by our Refund Policy and any mandatory consumer rights applicable to the transaction.
Nothing in this Shipping & Digital Delivery Policy is intended to exclude or restrict any rights that cannot legally be excluded or restricted.
9. Policy Updates
We may update this Shipping & Digital Delivery Policy from time to time to reflect changes to our products, delivery methods, business practices, or legal and regulatory requirements.
The latest version will be published on nadviz.com with its updated effective date.
10. Contact Information
For questions or concerns regarding the delivery of your order, please contact:
VIKTOR BEVERLEY LONDON LIMITED
Website: nadviz.com
Email: contact@nadviz.com